Tottenham TERMINATE deal with controversial betting partner 1XBET All Football
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- Player’s winnings withdrawal was blocked.
- How Top-Performing Firms Needed to Reorganise Seven Times for Digital
The player from Argentina had two accounts with an online casino, one linked to an email, and the other to a phone number. Due to a misunderstanding, both accounts had been blocked, one of which had contained his funds. The player had been trying to resolve this issue since February with no response from the casino. The player had clarified that neither of his accounts had been verified, and he had not activated any bonuses. After our intervention, the casino had informed that the player’s request was being processed, and his documents were under review.
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But in the complaint, they mentioned that the player had already withdrawn his deposit due to the fact that that the full amount of his withdrawal exceeded the full amount of his deposits. The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player from Brazil has been accused of opening multiple accounts.
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- We had informed the player that depositing from a third-party account was against the casino’s terms and that the casino had the right to void winnings and block accounts based on this.
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An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance.
The player had two previous successful withdrawals behind him. But when he made a third request, he was finally asked to send documents for verification via land mail and email. After he sent those documents, the casino still didn’t pay him his winning. He contacted the casino numerous times when they just kept giving him the same answer, that they’ve been waiting for his documents. The player complained that following a succession of refused verification documents, the casino blocked his account accusing him of violating the rules by having several accounts opened.
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He tried the bank transfer which didn’t work, so he would like to use Payeer instead. The player from Albania complains about withdrawal regulations and casino support. The player from Italy is experiencing difficulties withdrawing her winnings. The player from France has requested a withdrawal five days ago. The player from Germany has been accused of opening multiple accounts. We ended up rejecting the complaint because the player stopped responding to our messages and questions.
The player from Martinique claimed to have registered with a promo code for a 200% first deposit bonus but had not received the promised bonus. Despite attempts to contact customer service and provide the necessary information, the issue was not resolved. The player confirmed that he had played with the deposited funds, making it technically impossible for the casino to credit the bonus afterward. We communicated that we couldn’t compel the casino to credit any bonus and offered further assistance. However, the player expressed dissatisfaction and didn’t require further help. The player from Japan had his account suspended and was unable to withdraw his balance.
As a result, we had rejected the complaint due to the player’s lack of response. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing https://1xbits.icu/ funds. The casino continued to reject the bank statement provided, even though it showed all the requested data. The player had initially created two accounts, which led to complications during the verification process.
The player from Nigeria had claimed that her account with 1xbet was locked. Despite having provided the necessary documentation and having had her account previously validated, it was blocked again when she attempted to withdraw her $19,000 balance. She expressed frustration over the repeated verification process, especially as she was due to start military service. The casino maintained that a new verification process was necessary due to suspicions outlined in their regulations. The player was asked to cooperate with the casino’s security department and provide the requested screenshots for verification. We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so.
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”Inform2Tuhim” from India complained about the fact that the three deposits he had made 3 months ago were still not credited to his player’s account. The casino responded that the problem was on the side of player’s payment system. The player from the Philippines has been waiting for a withdrawal for less than two weeks. They have won over 800 dollars, but after submitting the required documents, the casino claims they have a double account and refuse to communicate further. We closed the complaint because the player was no longer interested in resolving it. The player from Chile requested the casino to impose a deposit limit or close their account due to gambling issues.
The player requested a withdrawal that was supposed to be sent to his PayPal account. Later on, the PayPal had closed the player’s account with them claiming that he had used fake accounts to receive the money from. The player made a complaint 7 months after the issue occurred.
With the rest of his funds, he kept on playing, got his balance up to €3,000 once again and requested a withdrawal. The casino asked him to send more documents for verification but soon after, they closed his account. The reason why they did so was that according to them, he had multiple accounts. Later on, the casino promised they would provide an update regarding this issue within forty-eight hours, but they didn’t do so. The player from Nigeria has been accused of opening multiple accounts.
Every withdrawal attempt resulted in a ‘withdrawal request rejected’ message, citing a payment processing error. Despite trying other withdrawal methods such as Visa and Skrill, the problem persisted. The casino suggested the issue might be on the bank or payment system’s end, not theirs. The player was advised to deposit using a new method and wager the entire deposit amount with odds of at least 1.1, to enable withdrawal using the new method. The player had not responded to the latest advice, leading to the rejection of the complaint.
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Despite complying with document requests, the account was closed without any given reason. After the investigation and studying proofs from the casino, it was concluded that the player has forged submitted documents. A player from Algeria has been blocked from withdrawing funds until account verification is completed. Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The complaint was rejected as it was sports betting related.
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After an extended correspondence between the player, the casino, and the Complaints Team, the casino received the player’s apostilled document via postal service. Following this, the player’s verification was completed, and the player was permitted to withdraw the remaining funds. The player confirmed that the withdrawal had been processed successfully and has received the winnings https://77bets.icu/. The player from Argentina had his withdrawals blocked by 1xbet after some playing.
The player from Germany asked the casino to get self-excluded due to his gambling addiction. He wanted to get his €600 worth of deposit back and the security team asked him to provide documents for verification. He also provided his medical report via mail and was asked to wait for all this to process.
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Player’s winnings withdrawal was blocked.
The casino insisted the transaction was received, while the player claimed the bank could not find the transaction. The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Canada reported that his account with 1xBet had been closed and winnings significantly reduced after verification. Additionally, he hadn’t received a refund from Jeton Wallet. Despite having provided the requested documents and selfies for verification, the casino alleged that he had multiple accounts, a claim the player refuted. After the player contacted the casino, it was revealed that he and his friend, who lived at the same address, had used the same payment method, which was against the casino’s rules.
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The player from India was unable to deposit or withdraw money from their 1xbet account. Despite multiple attempts to contact support through various channels, they received no response for over 24 hours. The player confirmed that the account balance was only 0.56 INR. We explained that the casino might close the account without reason due to the minimal balance and recommended choosing a different casino. Users have a wide range of deposit methods including credit cards like Visa and Mastercard along with online wallets like Skrill and WebMoney.
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However, when the player began winning more than his deposit, the casino started requesting documents and blocked his withdrawals. We had contacted the casino on the player’s behalf to gather more information, but due to the issue likely being related to sports betting, we were unable to resolve the complaint. The player from Argentina had been unable to withdraw his funds from 1xbet, totaling 17,239 USD. The casino continually requested more verification documents, which slowed down the withdrawal process. The player received a partial payment of 15,900 USD but was still missing the remainder.
NETELLER is integrated with most sportsbook platforms and a safe bet when it comes to online betting. As one of the most-used payment methods, Neteller is usually the … “Our company is impressed by the interest in this event, so we took an unprecedented step. Starting from the group stage, 1xCup matches will be available for betting on our websiteand app. Now, fans can support their favorites not only in the stands but also online.
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Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from Argentina was frustrated by the casino’s persistent request for a photograph of a virtual bank card during the then ongoing verification process. Despite having provided a multitude of requested information, repeated requests for an impossible photograph had pushed the player to consider filing a complaint.
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However, upon the player’s request, the complaint was reopened. In the end, the player was able to go through a video call verification and received his winnings. The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully. The player from Egypt had had issues with his withdrawal request of $7,558 from betting winnings. The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical.
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The player had continued to express his frustration over the delay, insisting that the transaction was successful. The casino had responded, stating that the transaction had been rejected by their Security Department. However, the player had failed to respond to our subsequent messages, leading us to reject the case due to lack of cooperation.
The level of the company’s services can be compared with the European ones. The customer support responds quickly to user complaints and helps customers solve problems. The player from Singapore is struggling to withdraw his winnings. Also, his deposit has not been credited to the casino account. The player later confirmed that the deposit was refunded and he no longer has issues with withdrawals, therefore we marked this complaint as resolved.
The player from Iran had deposited money into his account but the funds seemed to be lost. We rejected the complaint because the player stopped responding to our messages and questions. The player from Argentina has deposited money into casino account but the funds seem to be lost. The player from Peru is experiencing difficulties withdrawing his winnings due to ongoing verification. ”Cosmo54” from Russia complained about verification issues.
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The player from Chile had won a prize of 18,750 pesos in the Spinomenal tournament but hadn’t received the money even after 6 days. The casino’s support had promised to look into the matter; however, the resolution was delayed. We had requested additional evidence from the player to better understand the situation.
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It quickly became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. The complaint was rejected as the player stopped responding. The player from Turkey has been struggling to withdraw their winnings.
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The player also mentions severe consequences of his gambling addiction including job loss, homelessness, and suicidal ideation. The player from Bolivia has not been credited for two withdrawal requests totaling 2000 bs. Player stopped responding to our question therefore the complaint was rejected. The player from Tunisia encountered a Google authentication problem that prevented him from accessing his casino account. Despite contacting support, the casino did not get back to him for a longer time. Later, the player confirmed that the issue was resolved a few days after we asked the casino for help.
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The player from Egypt had reported an issue with a deposit he had made on October 31st, which had been deducted from his Vodafone cash wallet but not credited to his casino account. Despite having reached out to the casino’s support and provided all necessary details, he had received no solution or response for over 20 days. We had advised the player to contact his payment provider for an investigation.
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Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker. The bookmaker had set event limits, cancelled the withdrawal, and had requested various forms of verification such as photos and three months worth of receipts. Despite having provided these, the player received no response from support. We had attempted to investigate the issue by asking the player additional questions for clarification.
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The case remains unresolved and the winning wasn’t paid either. The player from Pakistan had two accounts with 1xbet, which he had created unintentionally, one on his laptop and one on his mobile. The casino had blocked his account and removed all his winnings after discovering there were two accounts with the same details. The player had suggested merging the accounts instead of blocking.